When booking you will be sent a confirmation email or text in both these there is a map of the airport showing where the driver will meet you or where the Transit Centre is .
For security and passenger safety we are only allowed to pickup from designated areas.
Also you should have the drivers Mobile phone number on this confirmation.
You can also find Maps of the Pickup Transit Centres for Brisbane Domestic and International Airports and Gold Coast Domestic and International Airports at MAPS in FAQ.