Before you travel

How long will the transfer take?

Our drivers will have a better knowledge of time and any delays when they pick you up.

Even though we will endeavour to do our utmost to get you to your destination as fast and as safe as possible there are a few variables on how long a trip takes for example, Traffic, Number of Stops, Accidents, Weather and Breakdowns that are beyond our control..




What happens if I can’t locate my driver?

When booking you will be sent a confirmation email or text in both these there is a map of the airport showing where the driver will meet you or where the Transit Centre is .

For security and passenger safety we are only allowed to pickup from designated areas.

Also you should have the drivers Mobile phone number on this confirmation.

You can also find Maps of the Pickup Transit Centres for Brisbane Domestic and International Airports and Gold Coast Domestic and International Airports at MAPS in FAQ.